It may have been all of a sudden or you may have noticed over time your Merlin Remote is just not working with the same old reliability it once had. Below you'll find some answers & some solutions to help you get to the bottom of why your Merlin Remote is no longer working.
Remote Battery
First things first - check if your Merlin remote's battery needs to be replaced. Make sure you use long lasting, high quality garage door remote batteries. Visit our batteries collection here to purchase a new battery for your remote & find advice here for how to change the battery on your remote.
Remote Signal
Check there is nothing obstructing your Merlin garage door opener's aerial which usually looks like a small wire hanging down from your garage door opener's motor. Sometimes adjusting the direction or position of the aerial can help improve your handheld remote/s performance & range.
Garage Door Opener power source
Your Garage Door Opener motor power source could have been turned off or disrupted. You'll need to make sure the Garage Door Opener Motor unit is plugged in to the power. You may require an electrician to inspect the circuit breaker, fuse or GFCI.
Garage Door Opener Motor malfunction
Sometimes it can just be a simple restart of the Garage Motor unit (Turn the Motor off at the power source, leave for 30 secs before switching on again) that can restore things back to normal function.
Garage Remote/s reset
In the event of a power cut or malfunction your Remote can be disrupted & need to be reprogrammed in order to restore transmission of signal between Remote & Garage Door. If your Remote is new, check through the instructions that came with it or contact the company you purchased from for their instruction guide. You can also find reprogramming instructions in your original Merlin Garage Door Motor booklet.
Wall Button Switch
If you have a hard wired Wall Button Switch you will need to check it still opens & closes your Garage Door. This will isolate if it is just a problem with your Garage Remote or if the problem is with your Garage Door Motor.
Other Garage Door Remotes
If you have other Merlin Garage Remotes operating the same Garage Door you will need to check if it is just the one Remote or all of the Remotes that have stopped working. If all Remotes have stopped working then it is most likely a problem with your Garage Door Opener's Motor & you will need to contact a local garage door serviceman in your area to come & take a look at the receiver board inside your motor. If it is just one Remote not working this points towards the Remote being the problem & you could safely look at replacing just that remote control with a new one which should fix the problem.
Unsure of what replacement Merlin Garage Door Remote you need?....Check out our range of Merlin Garage Door Remotes Here or contact us for friendly help & advice on selecting your replacement Merlin Remote control.